Wednesday, July 02, 2008
Rectify
At the time, the folks at Niveus said that the power supply took out the motherboard, that the old motherboard was no longer available, and that that meant I'd need to replace the power supply, motherboard, video board, audio board, you name it, for a price somewhere in the $2500-$3000 range. Given the number of problems over the years (caused, I suspect, by components running too hot in the silent, fanless chassis), I decided against repair, instead opting for a new PC custom-built by my home theater firm, Connect Home Theater.
Since that post, I've been pleasantly surprised by the response from the folks at Niveus, particularly VP of Marketing Brian Paper. I've always had a good relationship with Brian and Niveus, and when he heard of my plight, he offered to upgrade the entire PC for free. That, as they say, was an offer I couldn't refuse -- a $3,000 upgrade for free. So, after making sure that the folks at Connect Home Theater wouldn't be left in the lurch, I gave Brian the okay to proceed.
The "upgrade" involved shipping me an entirely new PC -- the latest Niveus Denali model. That included a 1TB hard disk (twice as big as the old one) and 2GB of memory (twice as much as the old one), along with the requisite new motherboard, video card, audio card, power supply, and the rest. Suffice to say, the new model performs superbly, and is just as quiet as the old one.
My only concern with sticking with a Niveus model was the early component failure issue, which I surmised was caused by too much heat build up in the unit. (My old PC got hot enough to fry an egg on . That's not an exaggeration; it needed plenty of ventilation, and even then got hot to the touch.) Brian assured me that while that might have been a problem with a PC made three years ago, today's components run much cooler out of the box, plus their cooling technology has improved. Turns out he's right; the new unit runs much cooler than the old one (warm, not hot), and hasn't given me a lick of trouble in the month I've had it back.
So here's a welcome exception to all those things that turn me curmudgeonly -- a company that stands behind their products, bends over backwards for their customers, and improves their products over time. Thanks, Niveus!
But that's just my opinion; reasonable minds may disagree.
Tuesday, May 06, 2008
Awry
With moving, marriage, and such over the past few months, there has been ample opportunity for things to go awry. These are the things that bring out my curmudgeonliness, as most derive from simple human carelessness -- which, these days, is abundant.
What follows, then, is a simple cataloging of the major mistakes that have befallen me in my recent move from Indiana to Minnesota, for your reading pleasure.
We'll start with the firm that moved me from Indiana, which did a relatively decent job -- with a few exceptions. First, they moved three halogen floor lamps as-is, without first disassembling them; the result was three very bent and twisted floor lamps. In addition, they lost/broke/misplaced the coasters underneath my dining room table, requiring a makeshift repair on our end.
The firm that moved my wife (less than a mile down the road) did a much worse job. Their mistakes included somehow breaking the mechanism on my stepson's futon bed, as well as losing all the screws and related hardware for my stepdaughter's daybed and refusing to make good on the replacement, necessitating the purchase of a new unit.
Then we have the furniture, of which we purchased a bunch. Of the two swivel chairs we purchased for our new sun room, one arrived with a broken/missing caster; the rather inefficient fix was not to replace the single caster, but to give us a completely new chair.
We also ordered a new desk for my office, which took almost two months to arrive. When it was delivered the left-facing return we ordered was actually a right-facing one packed inside a box marked for the left-facing version. It took another two weeks for the correctly labeled return to arrive.
A similar mislabeling occurred with the 125-gallon saltwater aquarium we purchased. We ordered the whole setup in black, but when the fish store owner opened up the stand marked "black," he discovered an oak-finished stand inside, instead. We're still waiting for the black replacement.
We had two home theater systems installed (upstairs and down), as well as smaller systems installed in my wife's office and our bedroom. When one of the installers went to connect the audio receiver in the bedroom to the new in-wall speakers, he discovered that his fellow installer had forgotten to actually install the speakers; the grilles were there and the speaker wire was run, but there weren't any speakers behind the grilles!
The worst situation, however, involved my beloved Media Center PC, which houses my 1300-CD music collection in digital format. It was the very last part of our main home theater system to be connected, and when we plugged it in it went "poof." (Literally, that was the sound it made: "Poof!") The home theater firm sent it back to Niveus, the manufacturer, who confirmed that the power supply had gone bad. They also told me that the power supply had taken out the mother board with it, and that the mother board was an older type no longer available, and that that meant we had to replace the audio card, video card, and so on along with the power supply and the mother board -- easily a $2500-$3000 repair. (Although they also offered to let me trade in my old model on a current one for just $5000 --what a bargain!)
Given that this was the second bad power supply (and the third problem requiring factory repairs) in three years, I decided against the repair, instead opting for the home theater firm (Connect Home Theater) to custom build me a newer and more powerful model for just $2499. While I appreciate what Niveus was trying to achieve with a fanless, totally silent living room PC (and also appreciate the help they've given me over the years), I think their model is flawed; a fanless PC simply runs too hot, resulting in premature component failure. For me, the whole situation means that I'm now two months into the move and still don't have my music system up and running -- although I will be $2500 over my initial budget.
I'm sure few of you care about my little annoyances. That said, they are annoyances, and most could have been avoided with a little bit more in the way of quality control. And that's why they're so annoying.
But that's just my opinion; reasonable minds may disagree.
Friday, April 25, 2008
Moving
I'll leave the marriage bit for a future post, and focus for now on the moving part of the equation. First off, know that I've lived in the same city for all of my 50 years; this was a move out of state, which made it a big deal. While I did a fair share of moving from apartment to apartment when I was younger, I've lived for the past 16 years in the same house -- which means I simply didn't have much current experience with the moving thing.
I made it easy on myself by hiring movers to do the whole thing -- packing, loading, driving, etc. That was a good thing; what might have taken me weeks took them a few days. Luckily for me, the only damage I've noted (so far) was in three halogen floor lamps, which arrived somewhat bent out of shape. No big deal; the big stuff made it through relatively unscathed.
I moved from a 1700 sq. ft. one-story house to a 4000 sq. ft. two-story with a full basement. The extra space is nice (in spite of the stairs), especially with all the other people in the house. For the first time since high school, I'm sharing my abode with others; it's not that bad, really. My new wife and I have no problem sharing space, of course, and the house is big enough that the two kids and one grandkid sharing the house with us have their own private spaces. I don't even mind that the grandkid picked my office and my music room as his two favorite spaces; it's easy enough to close the doors when I don't want him in there.
While sharing the (bigger) space has worked out well, sharing stuff has proven more problematic. Quite frankly, I'm not used to sharing. It's not that I'm selfish (although I probably am), it's just that everything in my old house was my stuff -- I knew exactly what it was and where it was and no one else touched it. Not so anymore; it seems that everybody touches everything. I have to get used to that.
An example. In my old place, my kitchen refrigerator was filled almost exclusively with liquids. (I don't cook, so why buy food?) In the new place, the kitchen refrigerator is filled with food -- everybody's food. So we have a spare refrigerator in the garage for liquids, and I get half of one very short shelf in the main refrigerator for my personal stuff (still mostly liquids). Is that too much to ask, half of one shelf? But still, half the time someone has put something on my half a shelf, typically some sort of baby food or yogurt container. Can I not have my space?
But that's a minor thing. We've spent a lot of time and money fixing up the place to be our place. It's a massive house with a great big great room, complete with 20 foot ceilings and a floor-to-ceiling custom fireplace. We ended up buying almost all new furniture for the place, and splitting my old home theater system in two to service two different floors. I like my new music room, which is enough bigger than my old one to finally let me be comfortable. We got rid of the previous owner's basement bar setup and replaced it with built-in bookshelves for a nice little library, and we're in the process of setting up a 125 gallon saltwater aquarium. Lots of money for all this, but I like to get everything out of the way at once -- if I want it done, I want it done now, not a year or two from now.
All this (plus the wedding and honeymoon) has occupied a lot of my time, hence the lack of posting. In addition, I've had to get used to living in Minnesota, the land where winter never stops. (They're talking about snow flurries tomorrow -- on April 26th!) It was nice, however, when the main snowpack melted and we finally got a chance to see the yard we purchased. It's a big half-acre, which means lots of mowing and such this summer. Fortunately, we got a riding lawnmower as part of the deal, and it has a cupholder, so that should work out okay.
In any case, I'm trying to hone my Minnesota accent and learning to drive under the speed limit (something no one in Indiana ever does). The populace is stereotypically nice up here, and they've made the move easier. So has my wife, of course -- she being the reason I moved up here in the first place. I think I like it.
But that's just my opinion; reasonable minds may disagree.
Friday, February 08, 2008
Dusty
On Dusty in Memphis one finds tunes by Burt Bacharach and Hal David ("In the Land of Make Believe"), Carole King and Gerry Goffin ("So Much Love," "Don't Forget About Me," "No Easy Way Down," "I Can't Make It Alone"), Barry Mann and Cynthia Weil ("Just a Little Lovin'", Randy Newman ("Just One Smile," "I Don't Want to Hear It Anymore"), and Alan and Marilyn Bergman with Michel Legrand ("Windmills of Your Mind"). Plus the superb "Son of a Preacher Man" (by John Hurley and Ronnie Wilkins) and "Breakfast in Bed" (Eddie Hinton and Donnie Fritts). Not a ringer among them.
Among all these great songs, my personal favorite is Newman's "I Don't Want to Hear It Anymore," which is just heartbreaking. Of course, Dusty delivers on the heartbreak, just as she does on the sweet seduction of "Breakfast in Bed" and the sublime Southern sexuality of "Son of a Preacher Man." For a white chick from England, she had a lot of soul.
Believe it or not, we're coming up on the 40th anniversary of Dusty in Memphis; the album was released in 1969 to much fanfare but disappointing sales. Like many of pop music's best works, Dusty in Memphis gained stature over the years, eventually being recognized for the classic that it is. I expect we can see some sort of special 40th anniversary re-release next year, complete with alternate takes, bonus tracks, and a long-lost recording of Dusty putting on her mascera. While I welcome a remastered version, I'm not all that hot on "expanded" versions of classic albums; I want to hear the album as it was originally released, not tarnished by unwanted bonus tracks. If you have bonuses, put them on a separate disc; let the original album end as it was intended.
As with the original Dusty in Memphis, of course, much of the appeal of Just a Little Lovin' lies in its selection of quality material; again, all the best songwriters of the 1960s are represented. Great songs sung by a great singer; that will always be a winning combination.
But that's just my opinion; reasonable minds may disagree.
Friday, December 28, 2007
Archer
Right now I'm a happy man. One of the reasons I'm happy is that Vintage Crime/Black Lizard has just re-released two more long-out-of-print Ross Macdonald novels, The Doomsters and The Barbarous Coast. This follows the re-release back in July of The Ivory Grin and The Way Some People Die. It's almost criminal that these and several other Macdonald novels have been out of print so long, in some cases close to twenty years. These are classic American detective fiction, but more than that; they are books that bridged the genre gap into actual literary fiction.
Ross Macdonald (real name: Kenneth Millar) was the third of the seminal Big Three writers in the hard-boiled detective genre. First came Dashiell Hammett (The Maltese Falcon, The Thin Man), who established the form from its roots in the pulp magazines of the day. He was followed by Raymond Chandler (The Big Sleep, Farewell My Lovely), who combined Hammett's hard-boiled nature with a not-so-subtle romanticism. But it was Macdonald, through his alter ego Lew Archer, who added a psychological dimension to the standard detective thriller and turned it into true literature.
As a critic once noted, Macdonald's books aren't so much who-dunnits as why-dunnits. Starting with 1959's The Galton Case, Macdonald probed the psychological depths of cross-generational family sagas; the sins of the father (or mother) were often visited on or repeated by the son (or daughter). Archer wasn't necessarily out to bring the criminal to justice or to avenge the victim, but to discover the truth and perhaps bring a little peace to the current generation. As Macdonald had Archer say in one of his cases, "I have a secret passion for mercy. But justice is what keeps happening to people."
It's a shame, however, that Macdonald hasn't stayed in the eye of the reading public the same way that Hammett and Chandler have. Perhaps it's because there hasn't really been a faithful film adaption of Macdonald's best works; the slightly off-kilter Harper and The Drowning Pool (in which Paul Newman changed Lew Archer to Lew Harper and played him in an uncharacteristic rakish fashion) don't have the visceral impact of the movie versions of The Maltese Falcon and The Big Sleep -- two of the best movie mysteries (and most faithful adaptions) ever. (And, I suppose, Paul Newman is no Humphrey Bogart.) Of course, Macdonald's books are so layered that it may be impossible to condense them for the screen. In any case, it's a shame that so many of Macdonald's books have been out-of-print for so long. (Fortunately, Macdonald's final book, The Blue Hammer, along with The Instant Enemy, are due to be re-released on April 8, 2008 -- place your Amazon orders now!)
All that said, having two "new" Macdonald books to read makes me very happy. I hope you share in my delight by going out and purchasing your own copies of The Doomsters and The Barbarous Coast -- as well as special ordering any other book from Macdonald's distinguished catalog.
But that's just my opinion; reasonable minds may disagree.