Thursday, July 29, 2010

Kindle Update

As if I didn't dislike the Kindle enough as-is, my brand-new Kindle broke just 24 hours into use. (The screen went all wonky.) So I not only don't like how it works, it simply doesn't work. What kind of piece of crap is that? (Or is it simply more proof that Amazon should stick to selling other people's stuff, instead of trying to make their own; they're really kind of sucky as a tech hardware company.)

But that's just my opinion; reasonable minds may disagree.

Wednesday, July 28, 2010


Just got a Kindle yesterday, for a project I'm doing. I am not impressed. 

This thing has horrible readability in low light (why not add a backlight?), annoying reverse blink whenever you change pages, and relies too much  on the small and virtually unreadable keys on the keypad. Along the same lines, the interface to the Amazon Kindle store is in extremely small, unreadable, and unresizeable text. (As you can probably tell, I'm big on the unreadability thing, especially as my eyes age -- small type doesn't work well in my apparently dark and dreary world.) 

I'm not tethered to any particular container; I care more about the content than how it's delivered. But the Kindle makes reading somewhat less enjoyable, at least to me. Bah.

But that's just my opinion; reasonable minds (or people with better eyesight) may disagree.

Saturday, July 17, 2010


Here's a great  example of how NOT to do great customer service. 

Regarding the iPhone 4's reception problems, Steve Jobs says (1) It's a faulty design, but (2) Everybody else does it, too, and (3) Not too many customers complained, so (4) We'll give you a cheesy looking "bumper" as a quick and dirty patch, but (5) If you don't like it, we don't want to sell you one, anyway, so there. 

What an arrogant S.O.B.! Combine this with the signal strength bars thing (they've been lying to us since day one -- you're okay with that, aren't you?) and the rash of iTunes Stores hacks (Got a problem? Contact your credit card company, not us), can one imagine a consumer company with a WORSE attitude towards the customer? Hey, we're Apple, love it or leave it, chump. We don't have to provide any customer service -- you'll buy our stuff just because it looks cool.

Honestly, would any other company get away with this crap? I'm having big problems justifying upgrading my current iPhone. Why should anyone buy any product from this arrogant, self-centered bunch of assholes?

But that's just my opinion; reasonable minds may disagree.